Terms of Use

By accessing or using TasTrack, creating an account, connecting a third-party service, or purchasing a subscription, you agree to these Terms and acknowledge the TasTrack Privacy Policy. If you do not agree, do not access or use TasTrack.

1 Who We Are

TasTrack is operated by VSIG Pte Ltd, a company registered in Singapore with company registration number 201217559W.

1.1

In these Terms, “TasTrack,” “we,” “us,” and “our” refer to VSIG Pte Ltd. “You” and “your” refer to the individual or organization using the Services. “Services” means all TasTrack websites, web applications, mobile applications, desktop applications, browser extensions, integrations, software, subscription plans, features, content, support, updates, and related services that we make available.

2 Acceptance and Authority

2.1

You accept these Terms by accessing or using the Services. If you use the Services on behalf of a company, employer, or other organization, you represent that you have authority to bind that organization to these Terms. In that case, “you” includes the organization.

2.2

A signed enterprise agreement, reseller agreement, Data Processing Addendum, order form, or other written agreement may apply to particular Services. If a signed agreement conflicts with these Terms, the signed agreement controls to the extent of the conflict.

3 Age and Legal Capacity

3.1

You must be at least thirteen years old to create an independent TasTrack account. If you are below the legal age of majority where you live, you may use TasTrack only with permission from a parent or legal guardian. Your parent or legal guardian is responsible for your use of the Services and should review these Terms with you.

3.2

TasTrack does not request or independently verify every user’s age or parental permission. By creating an account or using the Services, you represent that you satisfy these eligibility requirements.

3.3

You must be at least eighteen years old, have legal capacity to enter into a binding contract, and be authorized to use the selected payment method to purchase a paid plan. A parent, legal guardian, employer, or other authorized adult may purchase a plan for an eligible user.

4 Accounts and Security

4.1

You must provide accurate and current registration information and keep it updated. You are responsible for protecting your sign-in credentials, connected devices, and authentication methods. You must not share a personal account or paid seat with another person.

4.2

You are responsible for activity performed through your account until you report unauthorized access to us. Notify support@tastrack.ai immediately if you suspect that your account, credentials, connected services, or devices have been compromised.

4.3

You may maintain more than one TasTrack account using different email addresses for legitimate personal, professional, client, or organizational purposes. You must not create multiple accounts to avoid charges, usage restrictions, suspension, payment obligations, trial limits, or promotional rules, or to engage in fraud or abuse. We may limit account creation where reasonably necessary to prevent misuse, security risks, or excessive use.

4.4

We may require additional identity, authority, payment, or security verification where reasonably necessary to protect the Services, users, connected providers, or our legal rights.

5 Licence to Use TasTrack

5.1

Subject to these Terms and any applicable plan limits, TasTrack grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to use the Services for your personal purposes and internal business purposes.

5.2

You may not rent, lease, sell, sublicense, distribute, commercially provide access to, or resell the Services unless a separate written reseller agreement expressly permits it. Each paid seat is intended for one authorized user and may not be shared or reassigned except through supported administrative controls.

5.3

The Services are licensed, not sold. No rights are granted except those expressly stated in these Terms.

6 The Services and Product Changes

6.1

TasTrack provides AI-powered productivity tools that can identify, create, organize, prioritize, schedule, link, track, update, and complete tasks, events, reminders, contacts, follow-ups, and other work items using information from accounts and services that you choose to connect.

6.2

Features may include task and event extraction, source linking, follow-up tracking, priority suggestions, draft creation, scheduling, completion detection, reminders, labels, categories, meeting transcription, and integrations with email, messaging, meeting, calendar, project management, and other services. These examples are illustrative and are not a complete or permanent list.

6.3

Features and availability may vary by subscription plan, device, country, operating system, application store, integration, organization setting, or technical requirement. We may introduce, update, modify, limit, replace, suspend, or discontinue features. We may establish and enforce reasonable usage, storage, integration, and AI-processing limits.

6.4

We may change limits applicable to paid plans with reasonable notice where a change materially affects the current paid subscription. Changes required for security, legal compliance, provider requirements, or prevention of abuse may take effect immediately.

7 Connected Accounts and Integrations

7.1

You may connect only an email, messaging, meeting, calendar, project management, or other third-party account that you own or are authorized to access and connect. If an account belongs to another person or organization, you represent that you have all required permissions and that the connection complies with applicable law, workplace policies, confidentiality duties, and the third-party provider’s terms.

7.2

By connecting an account, you authorize TasTrack and its service providers to access, retrieve, transmit, analyze, and process content and metadata made available through that connection as necessary to provide the selected features. Depending on the integration, this may include emails, subjects, message bodies, threads, chats, sent items, transcripts, calendar information, contact details, participant information, and related metadata.

7.3

TasTrack does not independently verify ownership or authority for every connected account. You remain responsible for obtaining any employer, administrator, account-owner, or third-party approval required for your use. A provider may separately require administrator approval before enabling an integration.

7.4

You are responsible for maintaining supported devices and software, a working internet connection, active third-party accounts, and valid permissions. Revoking or changing permissions, disconnecting an account, or losing access to a provider may cause related features, previews, synchronization, or completion tracking to stop working.

7.5

We may suspend or disable an integration if it creates a security, technical, legal, abuse, or platform-policy risk. We will provide notice where reasonably possible. Third-party providers may change or discontinue their technology, permissions, interfaces, or policies, and an integration may become limited or unavailable as a result.

8 Email and Messaging Processing

8.1 Email

8.1.1

When you connect an email account, you authorize TasTrack to automatically process information made available by that connection, which may include sender and recipient information, subject lines, message bodies, conversation threads, labels, folders, drafts, sent messages, signatures, contacts, dates, and historical messages. TasTrack may analyze inbox and sent items to identify tasks, events, contacts, deadlines, commitments, follow-ups, priorities, and completion signals.

8.1.2

Depending on your task-title setting, TasTrack may store the original email subject or an AI-generated title as part of a task. Choosing the original subject as the task title does not prevent TasTrack from processing the email body and thread to provide other features. Complete original email content is not stored by default, as described in the Privacy Policy. Source preview may require a live connection to the original provider.

8.1.3

TasTrack may automatically create supported labels, folders, categories, or task-completion labels in a connected email account. TasTrack may create a draft when you request one. You must review and send the draft through the source email service.

8.2 Messaging

8.2.1

When you connect a supported messaging service, you authorize TasTrack to automatically process all new chats and messages made available through that connection from the time it is connected. This may include direct messages, group chats, channels, participants, contact details, edits, message metadata, and voice-note transcripts. TasTrack must process a message before it can determine whether the message contains a task or other actionable information.

8.2.2

Processing continues until you pause or disconnect the integration. TasTrack does not import messages sent before connection unless historical processing is clearly presented as part of the integration. Provider limitations may affect which messages are available.

8.3 No Automatic Sending

8.3.1

TasTrack does not send email, WhatsApp messages, Slack messages, Microsoft Teams messages, calendar invitations, or other communications on your behalf. It does not post reactions, change messaging groups, or publish presence information. If we introduce a feature that can send a communication, it will be clearly identified and will require the permissions and user authorization applicable to that feature.

8.3.2

You are responsible for the final content and use of every draft you send. Before sending, you must review recipients, copied recipients, attachments, dates, facts, promises, confidential information, and other content. TasTrack is not responsible for a message you send to the wrong person or for your decision to use an incorrect or unsuitable draft, except to the extent caused by liability that cannot legally be excluded.

9 Meetings Calendars and Transcription

9.1

TasTrack may obtain meeting content through a visible meeting participant or bot, a platform transcript, browser or local-device processing, an uploaded file, or a transcription feature that operates without a bot appearing in the participant list. Depending on the feature, TasTrack may process live audio as necessary to create a transcript. TasTrack is not intended to retain meeting audio or video recordings after the information required for transcription has been processed. Transcripts and resulting summaries, tasks, action items, participant details, meeting chat, and metadata may be retained as described in the Privacy Policy.

9.2

You are solely responsible for giving meeting participants clear notice and obtaining every consent or authorization required by applicable law, workplace policy, contract, confidentiality duty, or professional obligation before enabling transcription or meeting processing. The presence of a TasTrack bot may provide visible notice, but it does not replace any additional notice or consent required from you.

9.3

You must not conceal or misrepresent TasTrack’s participation or transcription of a meeting. If a participant objects, you must stop TasTrack’s processing of that meeting. You must not process meetings containing confidential, privileged, regulated, or highly sensitive information unless you are authorized to do so and have implemented appropriate safeguards.

9.4

If you connect a calendar, TasTrack may access event titles, descriptions, attendees, locations, conference links, availability, and private events made available through the connection. TasTrack may identify possible events and assist you in adding them to a calendar, but it does not automatically send calendar invitations. You remain responsible for checking dates, times, time zones, attendees, availability, and event details.

10 AI Features and User Review

10.1

TasTrack uses AI to analyze connected communications and provide task and event extraction, summaries, contact extraction, priority suggestions, follow-up detection, completion detection, scheduling suggestions, draft replies, and other outputs.

10.2

AI outputs may be incorrect, incomplete, misleading, outdated, duplicated, inconsistent, or inappropriate. Different users may receive identical, similar, or materially different outputs from similar inputs.

10.3

TasTrack may fail to identify an actual task, incorrectly identify non-actionable content as a task, create duplicate tasks, or extract task details inaccurately. This may include an incorrect task title, owner, deadline, priority, status, source, contact, event, follow-up, or completion signal. Some tasks may be missed entirely, and some extracted items may not be genuine tasks. You must review all generated tasks and must not rely on TasTrack as the sole record of important tasks, deadlines, commitments, or obligations.

10.4

You must independently review generated tasks, summaries, dates, deadlines, contacts, priorities, schedules, drafts, and completion decisions before relying on them. TasTrack is a productivity tool and is not a system of record. You must maintain your own records of critical deadlines, legal obligations, compliance requirements, meeting commitments, and business decisions.

10.5

TasTrack outputs are not legal, medical, financial, tax, employment, accounting, or other professional advice. You remain responsible for decisions and actions taken using the Services or any output.

10.6

You must not use TasTrack to make fully automated decisions that determine or materially affect a person’s employment, recruitment, credit, insurance, housing, education, legal rights, medical treatment, or access to essential services without legally required human review and authorization.

10.7

Subject to these Terms, you may use generated outputs in your ordinary personal and commercial work. TasTrack does not guarantee that an output is unique or that it does not infringe another person’s rights. You are responsible for evaluating whether your intended use is lawful and appropriate.

11 User Content and Generated Output

11.1

“User Content” means tasks, notes, uploads, connected communications, transcripts, contacts, instructions, and other information that you or your organization provides or makes available through the Services. As between you and TasTrack, you or the organization that supplied the User Content retains ownership of it.

11.2

You grant TasTrack a limited, worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, display, modify, and otherwise use User Content only as necessary to operate, secure, support, and provide the Services, comply with your instructions, and meet legal obligations. This licence includes allowing our service providers to process User Content solely to provide services to TasTrack.

11.3

The licence ends when the relevant content or account is deleted, except for protected backups, legal retention, security records, and other limited retention described in the Privacy Policy.

11.4

To the extent permitted by applicable law, you own the generated task titles, summaries, drafts, and other outputs created for you. Because AI output may not be unique, similar output may be provided to other users and ownership does not give you exclusive rights over similar material independently generated for another person.

11.5

You represent that you have the rights, permissions, and lawful basis necessary to provide and process User Content. You remain responsible for its legality, accuracy, quality, integrity, and use.

12 TasTrack Intellectual Property

12.1

TasTrack and its licensors retain all rights, title, and interest in the Services, including the TasTrack name and logos, application and website design, software, source code, workflows, algorithms, AI instructions and prompts, documentation, databases, platform structure, product content, graphics, improvements, and related intellectual property.

12.2

Except as expressly permitted by these Terms or applicable law, you must not copy, modify, reproduce, translate, distribute, sell, license, create derivative products from, publicly display, or commercially exploit any protected part of the Services. You must not remove copyright, trademark, attribution, or proprietary notices.

12.3

You must not reverse engineer, decompile, disassemble, attempt to discover source code, prompts, model configurations, algorithms, or internal methods, or bypass technical restrictions. You must not use the Services, protected technology, or outputs to train, benchmark for development, or build a competing AI model, task-management service, or substantially similar product.

12.4

You may use the TasTrack name or logo solely to identify truthfully that you use TasTrack, subject to our brand guidelines. No use may suggest sponsorship, endorsement, partnership, or authority that we have not granted in writing.

13 Feedback Publicity and Testimonials

13.1

If you provide suggestions, ideas, or feedback, you grant TasTrack a perpetual, worldwide, irrevocable, royalty-free, transferable, and sublicensable licence to use and incorporate that feedback without payment or obligation to you. This does not transfer ownership of your User Content.

13.2

We will use a customer’s name, logo, or identifiable testimonial publicly only with separate written or electronic permission. The customer may withdraw logo permission by written notice, after which we will remove future use within a reasonable period. We may use genuinely anonymized feedback that does not identify a person or organization.

14 Acceptable Use

14.1

You must not use the Services, directly or indirectly, to:

14.1.1

engage in illegal, fraudulent, deceptive, harassing, stalking, threatening, abusive, or seriously harmful activity;

14.1.2

violate privacy, confidentiality, intellectual-property, contractual, or other rights;

14.1.3

connect or access accounts, systems, meetings, communications, or content without authorization;

14.1.4

send or facilitate phishing, malware, spam, unauthorized bulk communications, impersonation, or identity fraud;

14.1.5

upload malicious code or interfere with, disrupt, overload, or damage the Services or another system;

14.1.6

bypass security, authentication, payment, usage, technical, or access controls;

14.1.7

scrape, crawl, harvest, or extract data through unsupported automated means;

14.1.8

access another user’s account or content, or test vulnerabilities without written authorization;

14.1.9

develop a competing service from TasTrack’s protected technology, prompts, workflows, or internal methods;

14.1.10

conduct unauthorized monitoring or surveillance, or make prohibited high-risk automated decisions;

14.1.11

violate the rules, permissions, or policies of a connected provider;

14.1.12

resell, rent, sublicense, or commercially provide access without written permission; or

14.1.13

help another person perform any prohibited activity.

14.2

Security research is permitted only under a vulnerability-disclosure policy published or approved by TasTrack. Reports should be sent to vulnerability@tastrack.ai.

14.3

We may investigate suspected misuse, preserve relevant evidence, remove or restrict content, limit functionality, suspend integrations, or take other reasonable action to prevent harm, protect the Services, enforce these Terms, or comply with law. Any investigation and processing will be subject to the Privacy Policy and applicable law.

15 Plans Usage Limits and Pricing

15.1

TasTrack may offer monthly, annual, and other subscription periods. Plans may differ in features, seats, integrations, storage, AI usage, credits, support, and other limits. Prices may vary by country, currency, sales channel, organization, promotion, application store, or applicable taxes.

15.2

Prices are exclusive of taxes unless clearly stated otherwise. You are responsible for applicable sales, use, goods and services, value-added, withholding, or similar taxes, excluding taxes based on TasTrack’s net income. We may collect billing and tax information needed to calculate and administer charges.

15.3

AI allowances, credits, storage, and other usage entitlements may expire at the end of the applicable billing period. Unused allowances are not transferable between accounts and do not roll over unless the applicable plan expressly states otherwise. Enterprise plans may permit pooled usage under a separate agreement.

16 Trials Promotions and Offers

16.1

TasTrack may offer trials, discounts, credits, referrals, or other promotions under additional conditions presented with the offer. The duration and eligibility of a trial are determined by the applicable offer.

16.2

A trial may end automatically, convert to a paid subscription, or require you to purchase a plan. If a trial will convert automatically, the price, billing period, conversion date, and cancellation method will be disclosed when you accept the offer. You authorize the applicable charge by accepting an offer that includes automatic conversion.

16.3

We may change, limit, or withdraw a promotion, but we will not remove benefits already earned in accordance with the offer unless there is error, fraud, abuse, ineligibility, or a violation of the promotional terms.

17 Billing Automatic Renewal and Payment

17.1

Paid subscriptions are charged at the beginning of each billing period and renew automatically for successive periods of the same length unless you cancel before renewal or the offer states otherwise. By purchasing a recurring subscription, you authorize TasTrack, Stripe, or the applicable application store to charge the payment method on file for recurring fees and taxes.

17.2

The price shown at checkout is charged in the displayed currency. Currency conversion, bank, card, or payment-provider fees may be imposed by third parties and are your responsibility.

17.3

We may change subscription prices. A new price will apply no earlier than the next renewal after we notify you through email, the Service, or another reasonable method. If you do not agree, you must cancel before the renewal date.

17.4

If a payment fails, we may retry the payment method, suspend paid features, or convert the account to the then-current Base Plan immediately. You remain responsible for unpaid amounts. Enterprise customers may pay by invoice under a signed agreement or order form. Enterprise subscriptions are provisioned by TasTrack and are not purchased through the ordinary online checkout unless we state otherwise.

18 Cancellation and Refunds

18.1

You may cancel a recurring subscription through the account, billing provider, or application store used for the purchase. Cancellation stops future renewal charges but does not ordinarily reverse a charge already completed.

18.2

Unless the applicable offer states otherwise, paid features remain available until the end of the paid billing period. The account may then convert to the then-current Base Plan, if available. If no Base Plan is available, access to paid features may end.

18.3

Payments are non-refundable, including where you forget to cancel before renewal, stop using the Services, or do not use all available features or allowances. Exceptions apply only where expressly stated in a promotion, required by the billing application store, or required by applicable law.

18.4

If you purchase through an application store, refunds, cancellations, and billing disputes are handled under that store’s rules. Purchases made outside an application store are governed by TasTrack’s billing rules and the applicable payment provider’s procedures.

18.5

If we plan to permanently discontinue a material paid feature, we will provide advance notice where reasonably possible. Continued use after the effective date of the change constitutes acceptance of the modified Service, subject to rights that cannot legally be excluded.

19 Base Plan and Inactive Accounts

19.1

TasTrack may change, limit, replace, or discontinue the Base Plan and its features at any time. Notice may not be provided for changes that do not materially affect a current paid subscription, although we may provide notice where appropriate.

19.2

We may suspend or delete a Base Plan account after at least twelve months of inactivity. We will provide advance notice to the account email where reasonably possible and allow a reasonable opportunity to sign in or prevent deletion. Data handling and deletion will follow the Privacy Policy.

20 Team and Enterprise Accounts

20.1

An organization may purchase and manage TasTrack accounts for its personnel. The organization is responsible for obtaining authorization before adding users, connecting organizational systems, or directing TasTrack to process organization data. Managed users must comply with these Terms and the organization’s applicable policies.

20.2

Depending on organization settings and agreements, an administrator may add, remove, suspend, or delete users and may access user names, email addresses, integration status, usage information, work-tagged tasks, connected work content, meeting summaries, audit logs, and billing information.

20.3

TasTrack may act on an organization administrator’s lawful instructions concerning access, suspension, retention, and deletion. TasTrack is not responsible for an administrator’s authorized decision, except where TasTrack acts unlawfully or outside the organization’s instructions.

20.4

A signed enterprise agreement, order form, or Data Processing Addendum may establish different subscription, retention, security, support, service-level, confidentiality, liability, or other commitments. Any specific written commitment prevails over inconsistent public Terms to the extent stated in Section 34.

21 Privacy and Data Protection

21.1

The TasTrack Privacy Policy explains how we collect, use, retain, disclose, and protect personal data. By using the Services, you acknowledge the practices described in that policy. Where consent is required by law, it will be requested separately.

21.2

You must not provide personal data or connected content unless you are authorized to do so. If you use TasTrack for an organization, the organization is responsible for providing required notices, establishing an appropriate legal basis, and responding to individuals where it acts as controller or business. A Data Processing Addendum may form part of an enterprise contract.

22 Third Party Services

22.1

The Services may integrate with or link to third-party services. Your use of those services is governed by their own terms and privacy practices. TasTrack does not control and is not responsible for their independent operation, content, security, availability, policy changes, or decisions to restrict access.

22.2

Labels, folders, drafts, or other items created in a connected service may remain there after you disconnect TasTrack. Disconnecting stops new collection through that connection but does not delete information independently held by the provider or automatically remove previously created items.

23 Application Store Terms

23.1

If you download TasTrack through the Apple App Store, Google Play, Microsoft Store, Mac App Store, or another application store, the store’s applicable distribution and billing terms also apply. Store terms govern purchases, refunds, and cancellations completed through that store. TasTrack’s rules govern purchases made outside the store.

23.2

Apple, Google, Microsoft, and other application-store operators are not responsible for operating or supporting TasTrack, addressing product claims, or providing warranties for the Services, except for responsibilities that the store cannot legally exclude. TasTrack, not the application-store operator, is responsible for support relating to the TasTrack application.

23.3

For an application obtained through Apple, Apple’s standard licensed application agreement applies together with these Terms. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of the provisions applicable to the Apple-distributed application and may enforce those provisions against you where required by Apple’s terms.

24 Open Source Software

24.1

The Services may include open-source software and third-party components governed by separate licences. Those licences apply to the relevant components. If an applicable open-source licence conflicts with these Terms for that component, the open-source licence controls for that component.

25 Availability Maintenance and Support

25.1

The Services are provided on an as-available basis. We do not guarantee uninterrupted availability, including for organizations. We may perform planned or emergency maintenance, install updates, change infrastructure, or restrict access. We will usually try to provide advance notice of planned material interruptions, but notice is not guaranteed.

25.2

Ordinary support is provided on a commercially reasonable basis without guaranteed response or resolution times. Any guaranteed support commitment or service level must be stated in a separate written agreement.

25.3

TasTrack is not responsible for delays or failures caused by the internet, devices, operating systems, mobile carriers, email providers, messaging platforms, meeting platforms, application stores, payment providers, or other third parties outside our reasonable control. We do not guarantee that all lost data can be recovered from backups. You should maintain appropriate copies of critical information.

26 Suspension and Termination

26.1

We may immediately suspend or restrict an account, integration, content, or feature where reasonably necessary because of a security threat, fraud, illegal activity, serious violation of these Terms, unauthorized access, harm to another person, platform-policy violation, non-payment, excessive or abusive use, legal or regulatory requirement, or risk to TasTrack or a connected provider.

26.2

For a minor violation that can reasonably be corrected, we may provide notice and an opportunity to correct it. We may terminate an account immediately for serious misconduct, fraud, security risk, illegal activity, or a legal requirement.

26.3

We may terminate an account for convenience without user misconduct by giving thirty days’ notice. We may permanently discontinue the entire Service with at least thirty days’ notice where reasonably possible. Urgent security, legal, provider, or operational circumstances may require shorter or immediate action.

26.4

Termination for serious user misconduct does not entitle the user to a refund, subject to rights that cannot legally be excluded. Account deletion, retention, and post-termination data handling follow the Privacy Policy. TasTrack does not currently guarantee a general data-export function before termination.

26.5

Sections that by their nature should continue after termination remain effective, including provisions concerning ownership, licences needed for retained backups, payment obligations, confidentiality, disclaimers, liability, indemnity, disputes, and general contractual terms.

27 Service and AI Disclaimers

27.1

To the maximum extent permitted by applicable law, the Services and all outputs are provided on an “as is” and “as available” basis. TasTrack disclaims express, implied, statutory, and other warranties, including warranties of satisfactory quality, merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted or error-free operation.

27.2

TasTrack does not guarantee AI accuracy; task, deadline, event, contact, priority, follow-up, or completion detection; draft quality; continued third-party integration availability; recovery of lost data; non-infringement of output; or achievement of any productivity, revenue, response-time, commercial, or business result.

27.3

You understand that important tasks or deadlines may be missed or interpreted incorrectly. You must review outputs and maintain independent records. No information or advice obtained from TasTrack creates a warranty not expressly stated in these Terms.

27.4

Nothing in these Terms excludes, restricts, or modifies a warranty, right, remedy, or liability that applicable law does not allow us to exclude, restrict, or modify.

28 Limitation of Liability

28.1

To the maximum extent permitted by applicable law, TasTrack and its directors, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill, anticipated savings, use, or data; business interruption; data corruption; AI output; third-party services; or unauthorized access caused by your conduct, even if advised that such loss was possible.

28.2

To the maximum extent permitted by applicable law, the total aggregate liability of TasTrack and the other protected parties arising out of or relating to the Services or these Terms will not exceed one hundred Singapore dollars for all claims combined, regardless of the legal theory or number of events. A signed enterprise agreement may establish a different liability cap.

28.3

TasTrack is not liable for loss caused by your failure to review an AI output, draft, detected deadline, priority, schedule, completion decision, or other generated information, except to the extent the loss results from liability that cannot legally be excluded.

28.4

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, deliberate misconduct, mandatory consumer remedies, or any liability that applicable law does not permit to be excluded or limited.

29 Indemnity

29.1

To the extent permitted by applicable law, you will defend, indemnify, and hold harmless TasTrack and its directors, officers, employees, contractors, affiliates, licensors, and service providers from third-party claims, damages, losses, judgments, penalties, costs, and reasonable legal fees arising from your unlawful use of the Services, User Content, unauthorized account connection, failure to obtain meeting consent, infringement of intellectual-property rights, privacy or confidentiality violation, or material breach of these Terms.

29.2

TasTrack may control the defence and settlement of an indemnified claim. You must provide reasonable cooperation. TasTrack may settle without your approval, provided the settlement does not require you to admit criminal liability or perform an obligation that cannot reasonably be satisfied through the indemnity.

30 Governing Law and Disputes

30.1 Informal Resolution

30.1.1

Before starting formal proceedings, you and TasTrack will attempt in good faith to resolve the dispute informally. Formal dispute notices to TasTrack must be sent to legal@tastrack.ai with enough information to identify the account, describe the issue, and explain the requested resolution. Either party may seek urgent court relief where necessary to protect intellectual property, confidential information, personal data, systems, or security.

30.2 Consumer Disputes

30.2.1

These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules. If you use TasTrack as a consumer, the courts of Singapore will have exclusive jurisdiction, except that this choice does not deprive you of mandatory consumer protections or access to a court that applicable law does not allow you to waive.

30.3 Enterprise Disputes

30.3.1

Unless a signed enterprise agreement states otherwise, a dispute involving an organization purchasing or using TasTrack for business purposes that is not resolved informally will be finally resolved by arbitration administered by the Singapore International Arbitration Centre under its rules in force when arbitration begins. The seat of arbitration will be Singapore. The tribunal will consist of one arbitrator, the language will be English, and the proceeding and award will be confidential except where disclosure is required to enforce the award or comply with law.

30.4 Individual Claims and Class Action Waiver

30.4.1

To the maximum extent permitted by applicable law, every claim must be brought solely in the claimant’s individual capacity and not as a plaintiff, claimant, representative, or member in any class, collective, consolidated, coordinated, or representative proceeding. You and TasTrack waive any right to participate in such a proceeding. This provision does not prevent a complaint to a government authority or regulator or the exercise of a right that applicable law does not allow to be waived.

31 Confidentiality

31.1

These public Terms do not create a general mutual confidentiality arrangement for ordinary individual accounts. Personal data and connected content remain protected by the Privacy Policy, applicable data-protection law, and TasTrack’s security obligations.

31.2

Enterprise, reseller, affiliate, or other written agreements may include additional confidentiality duties. Unless such an agreement states a different period, confidentiality obligations continue for five years after termination, obligations concerning trade secrets continue for as long as the information remains a trade secret, and obligations concerning personal data continue for as long as the data is retained or processed and as otherwise required by law.

32 Resellers Creators and Affiliates

32.1

Authorized resellers may resell TasTrack subscriptions only under a separate written reseller agreement. Creators, affiliates, and referral participants may receive compensation based on the conditions of the applicable campaign, which may require a completed paid subscription rather than a registration.

32.2

Every reseller, creator, affiliate, and referral participant must accept the applicable program terms. No participant may make a commitment, warranty, representation, or promise on behalf of TasTrack unless specifically authorized in writing.

33 Changes to These Terms

33.1

We may update these Terms to reflect changes to the Services, plans, providers, business, or legal requirements. The Last updated date identifies the current version. We will notify users of material changes through email, an in-application notice, or another reasonable method. A material change may take effect on the date stated in the notice. Urgent legal, regulatory, security, provider, or abuse-prevention changes may take effect immediately.

33.2

Your continued use of TasTrack after updated Terms take effect means that you accept them. We will request express acceptance again only where legally necessary. If you do not agree to updated Terms, you must stop using TasTrack and cancel or delete your account before the changes take effect.

34 General Terms

34.1 Assignment

You may not transfer your account or assign your rights or obligations under these Terms without our written permission. VSIG Pte Ltd may assign these Terms in connection with a merger, restructuring, financing, corporate reorganization, or sale of all or part of its business or assets.

34.2 Events Outside Reasonable Control

Neither party is responsible for delay or failure caused by events outside its reasonable control, including natural disasters, war, terrorism, civil disorder, government action, widespread internet or power failure, labour disputes, cyberattacks, epidemics, and failure of third-party infrastructure. This does not excuse payment obligations already due.

34.3 Severability

If any provision is held unenforceable, it will be modified only to the minimum extent necessary or severed, and the remaining provisions will continue.

34.4 No Waiver

Failure or delay in enforcing a provision does not waive the right to enforce it later.

34.5 Entire Agreement and Priority

These Terms, the Privacy Policy, the applicable plan description, and any signed agreement form the complete agreement concerning the Services. If they conflict, the order of priority is: the signed enterprise or other negotiated agreement; the Data Processing Addendum for personal-data processing; these Terms; the applicable plan description; and the Privacy Policy. However, the Privacy Policy controls the description of TasTrack’s personal-data handling unless a Data Processing Addendum or signed agreement lawfully establishes different instructions.

34.6 No Third-Party Beneficiaries

Except for Apple and its subsidiaries as described in Section 23, these Terms do not create enforceable rights for a person who is not a party to them.

34.7 International Sale of Goods

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or the Services.

34.8 Language

The English version controls if these Terms are translated, except where applicable law requires otherwise.

34.9 Electronic Notices

You agree that we may send account, legal, billing, security, and policy notices electronically through email, the Services, or another reasonable method. Notices are effective when sent or made available, unless applicable law requires otherwise.

35 Contact Us

35.1

Questions or formal notices concerning these Terms may be sent to: